As one of our tenants we want to ensure that your home is safe and in good repair. Should you experience a problem in the home you are renting from us, be it a leaky toilet, a failing appliance, or any other issue that requires repair or attention, we are here to help. Our 24/7 maintenance center will handle your requests quickly and efficiently and can be reached either by phone (English and Spanish) or online via your online portal.
If you have activated your Online Portal you can sign in here, and submit a maintenance request, and even upload pictures if necessary. If you haven’t activated your Online Portal, Contact Us to be sent an activation email.
If you prefer to discuss the issue with a live operator in either English or Spanish, you can call our 24/7 dedicated maintenance line at 510-450-3815 who will be more than happy to assist.
Remember, 24/7 assistance is only a click or call away.
“Alexa, ask my property manager for help.”
If you have an Alexa enabled device, you can now submit maintenance request directly through Alexa. Simply tell Alexa what your issue is, you can say things like “Alexa, tell my property manager the bathroom sink is clogged”, and it will ask you for relevant information and submit a request for you. Click this link for PDF instructions on downloading the Alexa “My Property Manager” skill, and how to get started using the service. Alexa Integration for Your Online Portal