Question 1

What areas do you serve in the East Bay?

Accepted Answer

We proudly serve property owners and tenants throughout the East Bay region, including Oakland, Berkeley, Alameda, Richmond, Pinole, El Cerrito, and surrounding communities. If you're unsure whether your property falls within our service area, just give us a call – we're always happy to discuss your specific location!

Question 2

How much does property management cost?

Accepted Answer

Our standard management fee is competitive and transparent – typically ranging from 5-8% of the monthly rent collected, depending on the location, scope of services and number of properties. We also offer volume discounts for owners with multiple properties. There are no hidden fees, and we'll provide you with a detailed breakdown during our initial consultation.

Question 3

Are there any additional fees I should know about?

Accepted Answer

We believe in transparency! Beyond our management fee, the only additional charges would be for specific services like tenant placement (typically 50% of one month's rent for a new lease for our management clients or 75% of one month's rent for placement only). We'll always discuss any potential costs with you before proceeding with any work.

Question 4

Do you charge setup or cancellation fees?

Accepted Answer

We do not charge setup fees – we want to make it easy for you to get started with professional property management. Our management agreements are typically month-to-month or annual, with no penalties for cancellation with proper notice. We're confident you'll love our service!

Question 5

What property management services do you offer?

Accepted Answer

We provide comprehensive property management including: tenant screening and placement, rent collection, maintenance coordination, regular property inspections, detailed financial reporting, lease enforcement, eviction processing if necessary, and 24/7 emergency maintenance support. Think of us as your one-stop solution for stress-free property ownership. Learn more about our Property Management Services here.

Question 6

How do you screen potential tenants?

Accepted Answer

We conduct thorough tenant screening including credit checks, employment and income verification, and rental history reviews. Our rigorous process helps ensure reliable tenants who pay on time and take care of your property. We abide by all fair housing laws and local regulations such as Oakland's "Ronald V. Dellums and Simarashe Sherry Fair Chance Access to Housing Ordinance No 13581 C.M.S. (O.M.C. 8.25)". We've developed our screening criteria over years of experience to protect your investment.

Do you handle maintenance requests?
Absolutely! We have a network of licensed, insured contractors and handle all maintenance requests from start to finish. For emergencies, our bilingual hotline and tenant portal is available 24/7. For routine maintenance, we'll get your approval for any work over an agreed-upon amount (typically $300). You'll receive updates and documentation for all work completed.

Question 7

How often will I receive financial reports?

Accepted Answer

Property owners receive detailed monthly statements showing all income and expenses, including rent collected, maintenance costs, and our management fees. You'll also have 24/7 access to our owner portal where you can view real-time financial information, maintenance requests, and property documents.

Question 8

How do I get started with All East Bay Properties?

Accepted Answer

It's easy! Simply contact us for a free consultation. We'll discuss your property, your goals, and how we can help. We'll provide a clear proposal with our services and fees, and if it's a good fit, we can typically have your property under management within a week or two. To get started call 510-450-3800 or fill out our owner information form

Question 9

What do I need to provide to begin property management services?

Accepted Answer

We'll need basic property information, any existing lease agreements, keys and access information, and details about current tenants (if applicable). We'll walk you through everything step-by-step – our onboarding process is designed to be smooth and straightforward.

Question 10

I'm looking to rent – do you have available properties?

Accepted Answer

Yes! We typically have a variety of rental properties available throughout the East Bay. You can view current listings here, or contact us directly to discuss your needs. We're committed to helping you find a great place to call home.

Question 11

How do I submit a maintenance request as a tenant?

Accepted Answer

Tenants can submit maintenance requests 24/7 through our tenant portal, by phone, or via email. For emergencies (like major leaks, no heat, or security issues), call our emergency line immediately. We prioritize quick response times to keep you comfortable in your home.